Privacy, Security, & Usage
We value our relationship with you and are committed to respecting your privacy.
Mail
If you make a purchase (whether at one of our stores or through our website), we assume that you would like to receive further information from us. We also assume we may share your name and address (but not your email address) with other companies who offer products or services which may be of interest to you. If you prefer we not do this, simply email us at custserv@markshale.com, or call us at 1.800.488.2686.
Registering With Mark Shale
We encourage our customers to register with us. When you register, we will organize your personal information to make your future purchases easier, and allow you to track your orders on-line.
You can review, edit or delete any personal information you provide to us when you register through our website. Simply click on "Your Account" on the "Customer Service" page of this website, sign in when prompted, and you'll be able to make whatever changes you desire. Or feel free to email us at custserv@markshale.com or call us at 1.800.488.2686 and we'll make the changes for you.
Disclosing Personal Information
There are times (when you register to make a purchase, receive email messages, etc.) when we ask you to provide information about yourself like your name, shipping/billing address, etc. Whether you choose to provide this information is entirely up to you, but if you do not, you will not be able to visit certain pages on the site. If you choose to provide this information, it may be combined with other information (such as demographic information and purchase history) available from our records and other sources. This data will be used to make future marketing more efficient.
In certain unusual circumstances we may disclose your personal information when required by court order, or when we have reason to believe it necessary to protect either you or Mark Shale from harm.
Cookies
Our website uses "cookies" (a small data file sent to your browser and stored on your computer's hard drive) to remind us of who you are, and to monitor your visit. If you register with or order from us, we use cookies to help us track your order, and to make your shopping experience easier and more pleasant. If you do not provide us with any personal information, we use cookies to follow your visit anonymously, to help us correct errors and to improve our site.
You can set your browser to refuse cookies. If you do so, however, you will not be able to register with us, place an order through our website, or enjoy many of its special features.
Encryption and Security
We use encryption and authentication tools to ensure that personal information you provide to us is secure. We use the Secure Socket Layer Protocol (SSL) to encrypt your order and credit card information. (You can verify that SSL is functioning by looking for the unbroken key or lock (depending on your browser) at the bottom of your browser window.)
Some versions of browsers and some firewalls will not permit communication with our secure server. If that is the case, please place your order by phone by calling 1.800.488.2686 anytime.
Unfortunately, no level of security over the internet can be considered completely foolproof. We will make every reasonable effort to protect the security of your personal information, but cannot absolutely guarantee its security, and remind you that you transmit such information at your own risk. If you register with us, please keep your password and user name in a safe place. Please also remember to sign off your account and close your browser window once you have finished your visit, so that no other person with access to your computer can gain access to your account without your permission.
Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
E-mail
If you do not want to receive email from Mark Shale or its affiliates, you can click on the unsubscribe link at the bottom of any email communication sent by us, and you will be removed from our list.
Copyright
The following elements of this website are the property of Mark Shale and our suppliers, and are protected by United States and international copyright laws:
- All text, logos, graphics, button icons, images, digital downloads, audio clips, and data compilations.
- All software.
Trademarks
The trademarks of Mark Shale and our affiliates may not be used without our written permission. Trademarks include the Mark Shale name and logo, and other logos, graphics, and services of Mark Shale, and programs, and those of our affiliates.
Use
You have permission to electronically copy and print hard copies of pages from this website soley for personal, non-commercial purposes related to placing an order or shopping with MarkShale.com. Unless given written permission in advance, any other use of this website, its contents and its information, including linking or framing to this website, are strictly prohibited.
Errors and inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human and technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions - including after an order has been submitted - and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
Applicable law
By visiting this website (MarkShale.com), you agree that the laws of the state of Illinois, without regard to principles of conflict of laws, will govern these terms, and any dispute of any sort that might arise between you and us or any of our affiliates.
Final Notes
Should we make any material changes to our privacy policy in the future, we will post a notice on our home page.
If you have any questions about our information practices and privacy policies, feel free to email us at custserv@markshale.com, to call us at 1.800.488.2686, or to write us at: Customer Service, Mark Shale, 10441 Beaudin Boulevard, Suite 100, Woodridge, Illinois 60517.
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